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HSC32: Promote, monitor and maintain health, safety and security in the working environment

Status: National Occupational Standards (NOS)

About this workforce competence

This workforce competence covers keeping yourself, individuals and others for whom you are responsible, safe and secure within your working environment and minimising risks arising from emergencies. 

Users of this competence will need to ensure that practice reflects up to date information and policies.

This competence replaced HCS E3, Diab_HE3 and DANOS BD4 during rationalisation of the database.

Links

This workforce competence has indicative links with the following dimension and level within the NHS Knowledge and Skills Framework (October 2004):

Core 3: Health, safety and security
Level 2: Monitor and maintain health, safety and security of self and others

Keywords

Origin

This workforce competence is from the Health and Social Care suite of National Occupational Standards (2004).

Glossary

This section provides explanations and definitions of the terms used in this workforce competence. In competences, it is quite common to find words or phrases used which you will be familiar with, but which, in the detail of the competence, may be used in a very particular way.

Accident

Unforeseen major and minor incidents where an individual is injured

Emergencies

Immediate and threatening danger to individuals and others

Hazards

Something with the potential to cause harm

Incidents

Occurrences that require immediate attention to avoid possible danger and harm to people, goods and/or the environment

Individuals

The actual people requiring health and care services.  Where individuals use advocates and interpreters to enable them to express their views, wishes or feelings and to speak on their behalf, the term individual within this standard covers the individual and their advocate or interpreter

Key people

Are those people who are key to an individual's health and social well-being.  These are people in the individual's lives who can make a difference to their health and well-being

Others

Are other people within and outside your organisation that are necessary for you to fulfil your job role

Right to enter

Those people who have a right to be on the property, it excludes people who may have a court order against them and those who have no need to be on the premises

Rights

The rights that individuals have to:

  • be respected
  • be treated equally and not be discriminated against
  • be treated as an individual
  • be treated in a dignified way
  • privacy
  • be protected from danger and harm
  • be cared for in the way that meets their needs, takes account of their choices and also protects them
  • access information about themselves
  • communicate using their preferred methods of communication and language

Risk assessments

A document that identifies actual and potential risks and specifies actions related to specific activities and functions

Risks

The likelihood of the hazards potential being realised

The working environment

This will include all environments in which you work

Scope

This section provides guidance on possible areas to be covered in this competence.

Accidents

Include: 

a) falls;

b) hazards in the environment;

c) illness;

d) disability;

e) weaknesses;

f) sensory and cognitive impairment;

g) frailty

Incidents

Include:

a) intruders;

b) chemical spillages;

c) lost keys, purses etc.,

d) missing individuals;

e) individuals locked out;

f) contamination risk;

g) aggressive and dangerous encounters;

h) bomb scares

Key people

Include:

a) family;

b) friends;

c) carers;

d) others with whom the individual has a supportive relationship

Risks

Include:

a) the possibility of danger, damage and destruction to the environment and goods;

b) the possibility of injury and harm to people

The working environment

Include:

a) within an organisation's premises;

b) in premises of another organisation;

c) in someone's home;

d) out in the community

Working practices

Include:

a) activities;

b) procedures;

c) use of materials or equipment;

d) working techniques

Performance Criteria

You need to:

1. follow organisational safety and security procedures

2. check people's right to enter, be in and around the premises and the environment in which you are working

3. take appropriate actions to deal with people who do not have a right to enter, be in and around the premises and the environment in which you are working

4. before starting and during work activities, you identify and minimise health, safety and security risks, seeking additional support where necessary

5. monitor work areas and working practices to ensure that they:

  • are safe and free from hazards
  • conform to legal and organisational requirements for health and safety

6. take account of individuals' needs, wishes, preferences and choices, whilst ensuring your own and the safety of individuals, key people and others when carrying out your work activities

7. take appropriate action, following legal and organisational requirements, to:

  • ensure that equipment and materials are used and stored correctly and safely
  • deal with the spillage of hazardous and non hazardous materials
  • dispose of waste immediately and safely

8. follow, and support others to understand and follow correct safety procedures

9. report health and safety issues to the appropriate people and complete health, safety and security records, within confidentiality agreements and according to legal and organisational requirements

10. identify and work with others to identify, minimise and manage potential risks and hazards in the working environment and when undertaking work activities

11. operate within the limits of your own role and responsibilities, in relation to health and safety

12. use, and support others to use:

  • safe procedures and techniques for moving and handling
  • approved methods and procedures when carrying out potentially hazardous work activities
  • appropriate risk assessments

13. identify and report, encourage and support others to identify and report any issues in the working environment, that may put yourself and others at risk

14. act as a role model in promoting health, safety and security

15. take appropriate action where there is the likelihood of an accident or injury

16. ensure that the appropriate people know where you are at all times

17. support others to complete health and safety records correctly

18. take appropriate and immediate action to deal with health and environmental emergencies and incidents, summoning assistance immediately when this is necessary

19. identify and make informed decisions about actions to take when risk factors and hazards may cause an incident or emergency

20. provide ongoing support and assistance within your own competence until someone who is qualified to deal with the emergency is available

21. make the area around the person with the emergency as private and safe as possible

22. follow, and help others to follow, the correct safety procedures in incidents and emergencies

23. offer appropriate support to others involved in the incident and emergency

24. record and report on incidents and emergencies accurately, completely, within confidentiality agreements, and according to organisational and legal requirements

Knowledge and understanding

You need to apply:

Values

K1.  A working knowledge of legal and organisational requirements on equality, diversity, discrimination and rights when working with individuals, key people and others when monitoring and promoting health and safety

K2.  A working knowledge of how to provide active support and promote individuals' rights, choices and well-being whilst promoting healthy and safe working practices and minimising risks from incidents and emergencies

Legislation and organisational policy and procedures

K3.  A working knowledge of codes of practice and conduct, and standards and guidance relevant to your own and the roles, responsibilities, accountability and duties of others in relation to health, safety and dealing with incidents and emergencies

K4.  A working knowledge of current local, national and European legislation and organisational requirements, procedures and practices for:

a) data protection, including recording, reporting, storage, security and sharing of information

b) risk assessment and management

c) the protection of yourself, individuals, key people and others from danger, harm and abuse

d) monitoring and maintaining health, safety and security in the working environment

e) dealing with incidents and emergencies

K5.  A working knowledge of the purpose of, and arrangements for supervision when involved in incidents and emergencies

Theory and practice

K6.  A working knowledge of how and where to access information and support that can inform your practice on health, safety and dealing with incidents and emergencies

K7.  A working knowledge of the effects of stress and distress on yourself, individuals, key people and others

K8.  A working knowledge of conditions and issues you are likely to face in your work with individuals and key people

K9.  A working knowledge of methods of supporting individuals to:

a) express their needs and preferences

b) understand and take responsibility for promoting their own health and care

c) assess and manage risks to their health and well-being

K10.  A working knowledge of how to work with, and resolve conflicts that you are likely to meet

K11.  A working knowledge of methods of:

a) monitoring activities and the environment to minimise risk and keep the environment free from hazards

b) storing different equipment and materials safely and securely

c) minimising the risk of contamination and infection

K12.  A working knowledge of how to deal and work with hazardous and non-hazardous materials, equipment and waste, in order to minimise the risks of contamination and danger to yourself, individuals, key people and others with whom you work and are responsible for

K13.  A working knowledge of procedures, techniques and the differing types of equipment to enable you to lift, move and handle people, materials and items safely

K14.  A working knowledge of how to assess risks to yourself, individuals, key people and others 

K15.  A working knowledge of the type of security and health incidents and emergencies that might happen in your area of work and working environment

K16.  A working knowledge of the appropriate action to take for different security and health incidents and emergencies

K17.  A working knowledge of your own capabilities to deal with an accident and emergency, and when and how to summon additional help

K18.  A working knowledge of how to promote health and safety to others, including the modelling of good practice

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