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GEN36: Make use of supervision

Status: National Workforce Competence (NWC)

About this workforce competence

This workforce competence is about your making use of a supervisor and supervisory sessions to enable you to develop your professional competence and work with individuals reliably, consistently, effectively, ethically and safely. Your supervisor may be internal or external to your agency, and may be an experienced practitioner working in a similar position to yourself. Many agencies use peer supervision or group supervision to good effect.

Users of this competence will need to ensure that practice reflects up to date information and policies.

This competence replaced DANOS AC2 during rationalisation of the database.

Links

This workforce competence has indicative links with the following dimension and level within the NHS Knowledge and Skills Framework (October 2004):

Core 2: Personal and people development
Level 3: Develop oneself and contribute to the development of others

Keywords

Origin

This workforce competence has been developed by Skills for Health.

Glossary

This section provides explanations and definitions of the terms used in this workforce competence. In competences, it is quite common to find words or phrases used which you will be familiar with, but which, in the detail of the competence, may be used in a very particular way.

Scope

This section provides guidance on possible areas to be covered in this competence.

Accountability

May include:

a) of different people

b) of organisations

Aims and objectives of supervision

May include:

a) self monitoring

b) monitoring your work to ensure it remains of benefit to individuals

c) practical management of individuals

Anxieties around supervision

May include

a) feelings of competitiveness

b) exposure

c) envy

d) anger

e) desire to please

f) issues of control

g) avoidance of difficult issues

h) personal feelings towards supervisor

i) power relationships

Needs

May include:

a) clinical focus

b) professional monitoring of practice

c) professional development

d) learning needs

e) repertoire of skills

Supervision

May include:

a) orientation of the supervisor

b) congruence with your own theoretical model

c) appropriateness for your current work

d) relevant experience and degree of expertise, knowledge and seniority

Unresolved issues

May include

a) differences of opinion or approach

b) breakdown of trust

c) failure of expectations

d) unmet expectations

e) collusion

f) issues of power and control

Performance Criteria

You need to:

1 identify the nature of the supervision you require

2 assess the available supervision in relation to your identified needs

3 select a qualified supervisor to best meet your needs

4 identify the role and value of supervision as a key component in professional practice

5 seek the frequency of supervision necessary for safe effective practice

6 clarify the context, accountability and arrangements for supervision, and explore the implications of these with your supervisor

7 clarify and agree with your supervisor:

a) roles

b) joint responsibilities

c) commitments

d) aims and objectives

e) ways of working

f) arrangements for monitoring and reviewing the supervision

g) the timing and process of changing or ending the supervisory relationship

8 negotiate a supervisory contract with your supervisor which:

a) meets the identified purposes of the supervision

b) identifies the content and agenda for each supervisory session with your supervisor

9 recognise appropriate cases and aspects of your work which require attention in supervision

10 bring mistakes and difficult moments in therapeutic practice to supervision

11 manage and use the anxieties around supervision to engage in non-defensive reflection, during and following, supervision

12 develop the ability to question and challenge your supervisor and use this as a tool for your own development

13 use your reflections on the supervisory relationship in supervision and to inform aspects of your work with individuals

14 review the process, outcomes and continuing effectiveness of supervision against the aims and objectives

15 consider any possible changes to the current supervision

16 identify unresolved issues, future supervision requirements and ways of achieving these.

Knowledge and understanding

You need to apply:

Legislation, policy and good practice

K1. a working knowledge of your organisation's policy on confidentiality

K2. a working knowledge of your own professional competence and its limitations

Reflective practice

K3. a working knowledge of different approaches to supervision and how to evaluate their relevance to your work

K4. a working knowledge of ways of addressing any conflict between the needs of your organisation and your personal needs

K5. a working knowledge of ways of organising and presenting work for supervision

K6. a working knowledge of how to prioritise and make best use of time in supervision

K7. a working knowledge of professional requirements and procedures for supervision

K8. a working knowledge of how to create an agenda for supervision

K9. a working knowledge of how to choose an appropriate method of case work presentation

K10. a working knowledge of ways of reviewing supervision

K11. a working knowledge of your responses to difficulties in case work and bringing these to supervision

K12. a working knowledge of your own feelings towards supervision and your supervisor

K13. a working knowledge of potential blocks to you making the best use of supervision

K14. a working knowledge of your personal needs and where these should be addressed

K15. a working knowledge of your feelings about being held accountable

K16. a working knowledge of your feelings about change and endings and the significance of change or ending his relationship

K17. a working knowledge of your previous experience of endings

K18. a working knowledge of different working practices in supervision

Working relationships

K19. a working knowledge of your relationship with your supervisor

K20. a working knowledge of the potential for the supervisory relationship.

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