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AB7: Provide services to those affected by someone else’s substance use

Status: National Occupational Standards (NOS)

About this workforce competence

For this unit you need to provide services to those affected by someone else's substance use.

There are three elements:

AB7.1  Enable those affected by someone else's substance use to explore and select options

AB7.2  Support those affected by someone else's substance use to put selected options into practice

AB7.3  Empower those affected by someone else's substance use to review the effectiveness of selected options.

Users of this competence will need to ensure that practice reflects up to date information and policies.

This is an optional unit in the Health and Social Care NVQ/SVQ at Level 3.

This competence replaced HSC391 during rationalisation of the database.

Links

This workforce competence has indicative links with the following dimension and level within the NHS Knowledge and Skills Framework (October 2004):

HWB4: Enablement to address health and wellbeing needs
Level 2: Enable people to meet ongoing health and wellbeing needs

Keywords

Origin

This unit was developed as part of the Drugs and Alcohol National Occupational Standards (DANOS). It also appears in the Health and Social Care Standards as HSC391 Provide services to those affected by someone else’s substance use.

Glossary

This section provides explanations and definitions of the terms used in this workforce competence. In competences, it is quite common to find words or phrases used which you will be familiar with, but which, in the detail of the competence, may be used in a very particular way.

Scope

This section provides guidance on possible areas to be covered in this competence.

Assist by

obtaining forms for financial support

obtaining / providing information on training and development courses

providing details of appropriate local agencies

referring to appropriate support agencies

Changes in

behaviour

skills

health

welfare

self-esteem and confidence

Environment

individual sessions

group sessions

sessions with siblings and children

support groups

self-help groups

Forms of support

counselling

financial

practical

emotional

self-help groups

medical

Implications

to self

to other family members

to the person whose drug and alcohol use has affected the individual

Individual

one adult who is affected

one child / young person who is affected

more than one family member or people affected

Issues relating to

substance use

possible substance use

possible substance use related crime

homelessness

employability

finances

education and training

Performance Criteria

AB7.1 Enable those affected by someone else?s substance use to explore and select options

You must ensure that:

1. you respect the individual's right to confidentiality

2. you set up the appropriate environment to make the individual as comfortable as possible

3. you encourage the individual to identify issues concerning them

4. you encourage the individual to explore the range of options open to them

5. you provide up to date information on the range of options

6. you encourage the individual to explore the advantages and disadvantages of the range of options

7. you encourage the individual to consider the implications of selecting an option

8. you encourage the individual to select an option and develop an action plan

9. you inform the individual of forms of support available to them

10. you manage your own feelings aroused by the selected option in a way which supports the right to such feelings whilst minimising any undue effects on the individual

11. you make accurate and complete reports and store your records in a way which maintains the individual's confidentiality.

AB7.2 Support those affected by someone else?s substance use to put selected options into practice

You must ensure that:

1. you assist the individual in accessing the selected option, if required

2. you maintain contact with the individual which offers an optimum level of support without infringing on the individual's freedom

3. you review the action plan regularly and encourage and motivate the individual to keep to the action plan

4. you encourage the individual to maintain focus on themselves and their own progress

5. you encourage the individual to seek further help and support, if necessary

6. you respect the individual's right to change their mind about taking the matter any further or selecting a different option

7. you make services available to protect children and young people affected by someone else's substance use, where required

8. you manage your own feelings aroused by the selected option or alternative in a way which supports the right to such feelings whilst minimising any undue effects on the individual

9. you keep accurate and complete reports and store your records in a way which maintains the individual's confidentiality.

AB7.3 Empower those affected by someone else?s substance use to review the effectiveness of selected options

You must ensure that:

1. you encourage the individual to feedback on progress

2. you encourage the individual to feedback on the effectiveness of support obtained

3. you identify any significant positive changes in the individual

4. you encourage and support the individual to review the action plan

5. you manage your own feelings aroused by the feedback in a way which supports the right to such feelings whilst minimising any undue effects on the individual

6. you keep accurate and complete reports and store your records in a way which maintains the individual's confidentiality.

Knowledge and understanding

You need to apply:  

Legislation and organisational policy and procedures

K1. legal acts and policies relevant to the functions being carried out e.g. Children Act, Mental Health Act

K2. the partner agencies in the local area and their eligibility criteria

Theories and practice

Communication and interpersonal skills

K3. how to communicate effectively with a variety of audiences

K4. how to run groups and how group dynamics work

K5. listening skills

K6. counselling skills

K7. how to explain complex material to improve people's understanding, both orally and in writing

K8. motivational techniques and skills

Family dynamics

K9. how family dynamics work - cause and effect

K10. the different family structures

K11. the different ways to solve problems in a family environment

K12. how family dynamics work within different cultures and ethnic and minority groups

K13. issues that affect children and young people within families affected by drug and alcohol use

K14. issues that affect children and young people as carers

K15. the protection that children and young people affected by someone else's substance use may require and how to make this protection available

Local and national knowledge

K16. the range of different target populations, their different characteristics and needs

K17. the training and development opportunities available in the local area

K18. support groups - both formal and informal

K19. benefits and financial assistance available.

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